Terms of Service

Effective Apr 2, 2026Updated Apr 2, 2026

Chapter 1: General Provisions

Article 1 (Purpose)

CoKoRoad Corp. (the “Company”) provides “SEDA,” an AI-based education service designed to help learners preparing for the EPS-TOPIK study efficiently. Thank you for joining us on our journey!

These Terms of Service (the “Terms”) set forth the rights and obligations between the Company and users, and other necessary matters, in connection with the SEDA service (the “Service”) provided by the Company.

Article 2 (Definitions)

The Definitions of terms used in these Terms are as follows:

  1. User: Any person, including both Members and Non-members, who accesses and uses the Service provided by the Company in accordance with these Terms.
  2. Member: A person who enters into a Service use agreement with the Company, registers an account, and can continuously use the Service provided by the Company.
  3. Non-member: A person who uses certain parts of the Service without registering as a Member.
  4. Account: Unique identification information created by a Member for identification and use of the Service.
  5. Service: All related services provided by the Company regardless of the device used to implement them (PC, Mobile, etc.).
  6. Content: Data or information expressed in symbols, characters, voice, sound, images, or video used on information and communications networks, and produced or processed in electronic form to enhance utility in storage and use, as prescribed in Article 2(1)1 of [the Act on Promotion of Information and Communications Network Utilization and Information Protection], etc.
  7. Learning Data: Information generated during a Member’s use of the Service, such as question-solving results, study time, and incorrect-answer records.
  8. Personal Information: Information relating to a living individual by which the individual can be identified through, for example, an email address, social account information, etc. contained in such information.
  9. Withdrawal: Termination of the use agreement by the Company or the Member.

Any terms not defined herein shall follow applicable laws and regulations and the Service usage guides.

Article 3 (Effect and Amendment)

  1. These Terms become effective by being posted on the Service screen or otherwise notified to Users.
  2. The Company may amend these Terms to the extent that such amendments do not violate applicable laws and regulations, including the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
  3. If the Company amends these Terms, it shall specify the effective date and the reasons for amendment and provide notice together with the current Terms through in-app notices, push notifications, email, etc. from 7 days prior to the effective date until the day before the effective date. However, if the amendment is unfavorable to Users, the Company shall provide notice with an advance grace period of at least 30 days.
  4. If the Company, in accordance with the preceding paragraph, clearly notifies Users that failure to express an objection by the effective date of the amended Terms will be deemed as consent, and the User does not explicitly object, the User shall be deemed to have agreed to the amended Terms.
  5. If a User does not agree to the amended Terms, the User may stop using the Service and withdraw (terminate the agreement).

Article 4 (Other Regulations)

Matters not specified in these Terms and Conditions shall be subject to the provisions of the Content Industry Promotion Act, the Framework Act on Electronic Documents and Transactions, the Act on Consumer Protection in Electronic Commerce, etc., the Personal Information Protection Act, the Framework Act on the Advancement of Artificial Intelligence and the Establishment of a Trust-Based Foundation, and other applicable laws and regulations or customary practice.

Article 5 (Governing Law and Restricted Regions)

  1. The formation, effect, interpretation, and performance of these Terms shall be governed by the laws of the Republic of Korea.
  2. The Service may not be used in regions or countries where use is prohibited by law or regulation. If a User uses the Service from outside Korea, the User accesses the Service voluntarily, and the User is responsible for compliance with local laws and regulations.

Article 6 (Use by Minors)

  1. Children under the age of 14 may not register for the Service. The Company does not collect Personal Information of children under 14.
  2. If a minor aged 14 or older but under 19 wishes to use the Service, the minor must obtain consent from a legal representative (parent, etc.). If the legal representative does not consent, the minor or the legal representative may cancel the registration.
  3. If a minor Member wishes to use paid services, the Member must obtain consent from the legal representative, and any transaction made without such consent may be canceled by the legal representative.

Chapter 2. Service Use Agreement

Article 7 (Formation of the Use Agreement)

  1. The Service use agreement is formed when the User agrees to these Terms, applies for membership, and the Company accepts such application.
  2. In principle, the Company accepts membership applications. However, the Company may refuse acceptance or terminate the agreement after acceptance in any of the following cases:
    1. the applicant previously had membership suspended or revoked due to violation of these Terms;
    2. the applicant is not using their real name or has stolen another person’s information;
    3. the applicant entered false information or failed to provide required information requested by the Company;
    4. the applicant is under 14 years old; or
    5. acceptance is not possible due to reasons attributable to the User, or the application otherwise violates matters set forth in these Terms.

Article 8 (Sign-Up)

  1. A User applies for membership by providing required information in accordance with the Company’s procedures and agreeing to these Terms.

  2. Sign-up is available via the following social accounts, and the scope of information collected depends on each social login method:

    • Google: Email address, name (optional, if provided)
    • Apple: Email address (real or private relay), name (optional, if provided)
    • Facebook: Mobile phone number or email address, name (if public/available)

    Depending on each social platform’s policy, Users may be able to choose the scope of information to provide. Detailed Personal Information items collected can be found in the Privacy Policy.

  3. If there is any change to the information provided at sign-up, the Member shall notify the Company of such change within a reasonable period by updating Member information or other means.

Article 9 (Account Management)

  1. Members are responsible for properly managing their Account information and may not transfer or lend their Account to any third party.
  2. Members may not use the following account names, and the Company may change such account names at its discretion:
    1. names impersonating or likely to confuse with a specific person (e.g., celebrities, national leaders);
    2. names of criminal organizations, terrorist groups, or related individuals; or
    3. names that are socially inappropriate or may cause discomfort to others.
  3. If a Member discovers unauthorized use of the Account or a security breach, the Member must immediately report it to the Company.
  4. Any loss arising from negligent account management shall be borne by the Member, and the Company shall not be liable therefor.

Article 10 (Notification to the Member)

  1. When the Company notifies a Member, it may do so via the email address provided at sign-up or via in-Service notifications.
  2. When notifying an unspecified number of Members, the Company may substitute individual notice by posting on the Service notice board for at least 7 days.
  3. If a Member fails to receive notice due to incorrect contact information or failure to report changes, the notice shall be deemed delivered without fault of the Company.

Chapter 3. Provision and Use of Service

Article 11 (Provision of the Service)

  1. The Company provides the following services:
    1. Generative AI-based EPS-TOPIK question-solving service
    2. Generative AI-based multilingual explanation service
    3. Incorrect-answer notes and learning record management service
    4. Review reminder service
    5. Other services determined by the Company
  2. In principle, the Service is provided 24 hours a day, 7 days a week.
  3. The Company may conduct regular inspections as necessary to provide the Service, and inspection times will be announced on the Service screen.
  4. The AI-based Service is provided as a tool to assist learning and does not guarantee learning outcomes or exam results.
  5. This Service constitutes a generative AI service under Article 31 of the Framework Act on the Advancement of Artificial Intelligence and the Establishment of a Trust-Based Foundation, and AI-generated content will be labeled as such.

Article 12 (Changes to and Suspension of the Service)

  1. The Company may change or suspend all or part of the Service as necessary for operational or technical reasons.
  2. The Company may restrict or suspend all or part of the Service in any of the following cases:
    1. unavoidable circumstances due to construction such as maintenance of Service facilities;
    2. a Member interferes with the Company’s business activities;
    3. normal provision of the Service is impossible due to power outage, facility failure, or surge in usage; or
    4. force majeure events such as natural disasters or national emergencies.
  3. If the Service is changed or suspended, the Company will notify Users as follows, except where notice is impossible without fault of the Company:
    1. Change of features or temporary suspension: prior notice via in-Service notice or email at least 7 days before the change date.
    2. Full termination of the Service: individual notice via in-Service notice and registered email at least 30 days before the termination date.
    3. Unavoidable cases such as emergency inspections, disaster recovery, or security threat response: notice without delay after the fact, along with the reason.
  4. If the Company becomes unable to provide the Service due to reasons such as change of business category, discontinuation of business, or merger between companies, the Company will notify Users in the manner set forth in Article 10 and compensate Users in accordance with the conditions initially presented by the Company.

Article 13 (Member Obligations)

  1. Members shall NOT engage in any of the following acts:
    1. registering false information when applying for sign-up or changing Member information;
    2. stealing another person’s information;
    3. unauthorized alteration of information posted by the Company;
    4. transmitting or posting information (e.g., computer programs) other than information designated by the Company;
    5. infringing the copyrights or other intellectual property rights of the Company or any third party;
    6. damaging the reputation of the Company or any third party or interfering with their business;
    7. disclosing or posting obscene, violent, hateful, defamatory, or otherwise socially unacceptable information on the Service;
    8. using information obtained through the Service for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods without prior consent of the Company;
    9. accessing the Service or collecting data using automated means (bots, scripts, etc.);
    10. interfering with operation of the Service or bypassing security functions; or
    11. violating applicable laws or regulations or Company rules.
  2. If a Member engages in any of the acts above, the Company may take measures such as restricting Service use, suspending the account, or deleting the account.

Article 14 (Ownership of Copyright and Restrictions on Use)

  1. Copyright and other intellectual property rights in works created by the Company belong to the Company.
  2. All Content in the Service (source code, databases, features, software, design, audio, video, text, photos, graphics, etc.) and trademarks, service marks, and logos are owned by the Company or licensed to the Company.
  3. Users may not use information obtained through the Service for commercial purposes or allow third parties to use such information, by reproduction, transmission, publication, distribution, broadcasting, or other methods, without the Company’s prior consent.
  4. The Company may use, free of charge, any content posted or registered by Users within the Service for purposes such as Service operation, improvement, and promotion. When the Company uses such content for promotional purposes, personal information or information that may identify the User shall be removed or prior consent shall be obtained.

Article 15 (Protection of AI-Generated Content)

  1. With respect to all questions, explanations, translations, learning materials, and other content generated and provided by the Company in the course of providing the Service (hereinafter "AI-Generated Content"), the Company retains the rights or licenses necessary for the provision and operation of the Service, and Users may use such content only within the scope set forth in these Terms.
  2. AI-Generated Content is provided as learning-assistance content, and the scope and limitations of use are governed by these Terms.
  3. Users may use AI-Generated Content only within the following scope:
    • Viewing for learning purposes within the Service app
    • Note-taking and memo for personal learning purposes (provided that sharing with others is prohibited)
  4. Users shall NOT:
    • reproduce/capture/record all or part of AI-Generated Content for commercial purposes or for distribution to third parties (except for personal note-taking/memo for learning);
    • share/transmit/distribute AI-Generated Content to third parties, whether for consideration or free of charge;
    • post or sell AI-Generated Content in public spaces such as SNS, blogs, or communities;
    • create competing or similar services using AI-Generated Content;
    • collect content using automated tools (bots, scripts, crawlers, etc.);
    • create and distribute derivative works based on AI-Generated Content.
  5. If a User violates the prohibitions above, the Company may take the following measures:
    • restrict Service use or permanently suspend the account;
    • take civil and/or criminal legal actions under applicable law; and/or
    • claim damages incurred by the Company due to the violation.
  6. The Company may apply technical protection measures such as copy prevention and screenshot restrictions to protect AI-Generated Content.
  7. Users shall NOT circumvent, neutralize, or remove such technical protection measures.

[Article 15-2. Labeling of AI-Generated Content]

  1. Pursuant to Article 31 of the Framework Act on the Advancement of Artificial Intelligence and the Establishment of a Trust-Based Foundation, the Company will label content (questions, explanations, translations, etc.) generated by generative AI in a manner that Users can recognize.
  2. Labeling will be done by one or more of the following methods:
    1. Display “AI Generated” on the content screen
    2. Inform Users at first use that the Service is AI-based
    3. Other methods enabling Users to clearly recognize
  3. The Company strives for accuracy of AI-Generated Content; however, errors may occur due to technical limitations, and Users may report errors when found.

Article 16 (Use of Learning Data)

  1. Rights to Learning Data generated by Members during use of the Service belong to the Member. However, the Company may use such data in an anonymized/de-identified form for Service improvement and AI technology development.
  2. Members understand and agree that Learning Data may be used in an anonymized form for training, testing, and improving the Company’s AI models.
  3. The Company may improve AI technology based on Learning Data, and all rights to the resulting outputs (“AI Outputs”) belong to the Company.
  4. Collection, use, and storage of Personal Information related to Learning Data and AI utilization under this Article shall follow the Company’s Privacy Policy.

Article 17 (Error Reporting)

  1. If a Member discovers an error in questions, explanations, learning content generated or recommended by the AI system, or in the Service, the Member may report it via the in-app [Report Error] function or via the customer support email.
  2. The Company will review the report and take necessary measures within a reasonable period.

Chapter 4. Withdrawal and Loss of Membership

Article 18 (Withdrawal)

  1. A Member may request termination of the Service use agreement at any time through the in-app [Delete Account] menu, and the Company will process it immediately as required by applicable laws.
  2. Upon withdrawal, a Member may request immediate deletion of Personal Information. If immediate deletion is requested, data will be destroyed immediately in an unrecoverable manner. If no separate request is made, learning records, etc. will be stored separately for 30 days after withdrawal and then destroyed.
  3. Re-registration Policy after Withdrawal
    1. A Member may re-register at any time using the same social account after withdrawal.
    2. Upon re-registration, all previous learning records, incorrect-answer notes, and other data will not be restored, and the user will be treated as a new Member.
    3. If membership was lost due to violation of these Terms, re-registration is not possible without the Company’s approval.

Article 19 (Loss and Suspension of Membership)

  1. The Company may restrict Service use through warning, temporary suspension, permanent suspension, etc.

  2. Depending on the severity and frequency of violations, the Company may take the following step-by-step measures:

    Measure Type Definition Effect
    Warning Email warning for a violation Service usable; warning history recorded
    Temporary Suspension Restriction of Service use for a certain period Login and all Service use unavailable during the period
    Permanent Suspension Termination of the Service agreement and restriction on re-registration Account deleted; all data destroyed; re-registration not allowed

    • Standards for Measures by Violation Type

      Violation Type 1st Violation 2nd Violation 3rd or more
      Minor Violations (e.g., inappropriate nickname, minor community rule violations) Warning 7-day suspension 30-day suspension
      Major Violations (e.g., identity theft, abusive/hate posts, unauthorized distribution of AI content) 30-day suspension 90-day suspension Permanent suspension
      Severe Violations (e.g., false registration, use of automated tools, bypassing security, illegal acts) 30-day suspension or permanent suspension Permanent suspension Permanent suspension

      ※ The Company may aggravate or mitigate the measure level by comprehensively considering the motive, impact, repetition, intent, etc. of the violation.

  3. If the Company revokes or restricts membership, it will notify the Member in the manner set forth in Article 10 of the following:

    • Type and reason of the measure
    • Start date and end date (for temporary suspension)
    • Method and deadline for filing an objection

    However, this may not apply where notice is impossible without fault of the Company, and in urgent cases requiring immediate action (illegal acts, security threats, etc.), the Company may take action first and notify afterward.

  4. A Member may file an objection against restrictions under this Article in accordance with the Company’s procedures.

    • Objection Procedure

      The Member may file an objection within 14 days from the date of receiving notice of the restriction.

      The objection must be submitted via the Company email (coko@coko.kr) including:

      • Member account information (nickname, social login type used at sign-up, and email)
      • Reasons for objection and supporting materials

      The Company will notify the Member of the review results within 10 business days from the date of receiving the objection.

      If the Company determines the objection is justified, it will immediately lift the restriction and restore the Service use opportunity corresponding to the remaining temporary suspension period.

      However, the restriction remains in effect during the objection review period.

  5. A Member who receives a permanent suspension may not re-register without the Company’s prior written approval.

    To prevent re-registration of permanently suspended Members, the Company retains account identification information (device ID, social ID) for one (1) year from the withdrawal date in accordance with the Privacy Policy.

    When a permanently suspended Member requests approval for re-registration, the Company will determine approval by comprehensively reviewing the reason for violation, elapsed time, intent to prevent recurrence, etc.

    However, re-registration restrictions do not apply to voluntary withdrawal by general Members.

  6. If membership is lost under this Article, any benefits obtained through the Service will also be extinguished.

    Benefits not obtained during a permanent/temporary suspension period will expire, and the Company will not provide separate compensation.

    Even after a temporary suspension is lifted, benefits that expired during the suspension period will not be restored.

  7. The Company retains the history of restriction measures for one (1) year after withdrawal. Such history is used only for re-registration review, prevention of fraudulent use, and dispute resolution.

Chapter 5. Liability and Disclaimers

Article 20 (Company Responsibilities)

  1. The Company will provide the Service faithfully in accordance with applicable laws and these Terms.
  2. The Company protects Users’ Personal Information in accordance with applicable laws. The Company’s Privacy Policy applies to protection and use of Personal Information.
  3. If the Company deems that opinions or complaints raised by Users in connection with the Service are justified, it will address them without delay.

Article 21 (Disclaimers)

  1. The Company is exempt from liability if it cannot provide the Service due to force majeure events such as natural disasters, war, terrorism, power outages, Service facility failures, or network failures.
  2. The Company is not liable for Service disruption caused by reasons attributable to the User.
  3. The Company is not liable for a User’s failure to obtain expected profits or for losses incurred.
  4. THE SERVICE DOES NOT GUARANTEE PASSING THE EPS-TOPIK EXAM. LEARNING OUTCOMES MAY VARY DEPENDING ON THE USER’S EFFORT AND ABILITY.
  5. AI-generated questions and explanations may be inaccurate or include errors due to technical limitations. The Company does not guarantee accuracy of AI-Generated Content or learning outcomes; however, the Company will make reasonable efforts to review and correct errors reported by Users.
  6. The Company is not liable for use of free services unless otherwise stipulated by applicable law. However, this does not apply to damages caused by the Company’s willful misconduct or gross negligence, or damages to the User’s life or body.

Article 22 (Limitation of Liability)

  1. Even where the Company is liable for damages, the Company’s liability is limited to ordinary damages incurred by the User, and the Company is not liable for indirect, special, consequential, or unforeseeable damages.
  2. For paid services, the Company’s liability shall not exceed the amount paid by the User for the relevant services during the most recent six (6) months.
  3. In some countries, the limitations in this Article may not apply.

Article 23 (Indemnity)

The User shall defend, indemnify, and hold the Company and its subsidiaries and affiliates, and their respective agents, employees, officers, and directors harmless from and against any and all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, legal fees) arising from:

  1. the User's access to and/or use of the Service;
  2. the User's violation of any term of these Terms;
  3. the User's violation of any third-party right, including, without limitation, any Intellectual Property Right or privacy right; or
  4. any harm or damage caused by the User to another User or any other third party.

Chapter 6. Dispute Resolution and Miscellaneous

Article 24 (Dispute Resolution)

  1. Any lawsuit regarding disputes between the Company and Users shall be filed with the competent court under the Civil Procedure Act.
  2. Any litigation between the Company and Users shall be governed by the laws of the Republic of Korea.
  3. If a dispute arises between the Company and a User, both parties shall consult in good faith to resolve the dispute.
  4. If the dispute is not resolved despite consultation, the parties may refer the dispute to mediation by dispute resolution bodies prescribed under the Framework Act on Electronic Documents and Transactions, the Content Industry Promotion Act, etc.

Article 25 (Damages)

  1. If a User causes damage to the Company by violating these Terms, the User must compensate the Company for such damage.
  2. If the Company faces claims for damages, lawsuits, or other objections from third parties other than the User due to the User’s illegal acts or violation of these Terms in connection with use of the Service, the User shall, at the User’s own responsibility and expense, indemnify the Company. If the Company is not indemnified, the User shall compensate the Company for all damages incurred thereby.

Article 26 (Customer Support)

For inquiries, complaints, or suggestions regarding use of the Service, please contact:

  • Company Name: CoKoRoad Corp.
  • Email: coko@coko.kr
  • Hours: Weekdays 09:00–18:00 (excluding public holidays)

Article 27 (Miscellaneous)

  1. If any provision of these Terms is invalid or unenforceable, the remaining provisions shall remain in effect.
  2. Failure by the Company to exercise any right under these Terms shall not be deemed a waiver of such right.
  3. Matters not provided herein shall follow applicable laws and customary practice.

Addendum

  1. These Terms take effect on April 2, 2026.
  2. These Terms also apply to Members who joined before the effective date.

Last Updated: April 2, 2026